Something not right?
We want to know...

Our Chocolate leaves the factory in perfect condition and is closely inspected as it’s packed ready to be shipped. Unfortunately due to circumstances out of our control our chocolate arrives not in the condition it left our packing room. If this has happened you you, we are very sorry.

Please use the form to upload pictures and tell us your Order number and we will replace your Chocolate to make sure you get your Chocolate as it left us,

Customer Services

Email, call or message us using the form below. We're here to help.

Address

Chocolate House, High Street, Rode, Bath, Somerset, BA11 6PA

Opening Hours

Monday to Friday
9am -5pm

Phone

+44 (0)1373 830 160

Email

hello@choconchoc.co.uk

We are very sorry things have not gone to plan.
Please use the from below to send us your Order No. and photos and one of our Chocolate team will be intouch.

Customer Services

Email, call or message us using the form below. We're here to help.

Address

Chocolate House, High Street, Rode, Bath, Somerset, BA11 6PA

Opening Hours

Monday to Friday
9am -5pm

Phone

+44 (0)1373 830 160

Email

hello@choconchoc.co.uk