Something not right?
We want to know...

Our Chocolate leaves the factory in perfect condition and is closely inspected as it’s packed. Unfortunately, due to circumstances out of our control, they may not arrive in the condition they left us. If this has happened to you, we are very sorry.

Please use the form to upload pictures with your order number and we will replace your chocolate. Thank you

Customer Services

Email, call or message us using the form below. We're here to help.

Address

Chocolate House, High Street, Rode, Bath, Somerset, BA11 6PA

Opening Hours

Monday to Friday
9am -5pm

Phone

+44 (0)1373 830 160

Email

hello@choconchoc.co.uk

We are very sorry things have not gone to plan.
Please use the from below to send us your Order No. and photos and one of our Chocolate team will be intouch.

Customer Services

Email, call or message us using the form below. We're here to help.

Address

Chocolate House, High Street, Rode, Bath, Somerset, BA11 6PA

Opening Hours

Monday to Friday
9am -5pm

Phone

+44 (0)1373 830 160

Email

hello@choconchoc.co.uk